IT Manager

Salt Lake City, Utah, United States Full-time

Banjo is looking for an IT Manager to join our team in Salt Lake City, UT!

Most companies have a mission statement. Banjo has a mission—to save lives and reduce human suffering by ethically using A.I. to get everyone live, validated information, so they can make better decisions, faster. 

Banjo is the world’s first Live-Time Intelligence platform that gives decision-makers the ability to KNOW INFORMATION NOW, to understand what is happening live, anywhere. With Banjo you will know more, so you can do more. Imagine how our world will change when decision-makers know exactly what is happening, where it is happening, the moment it happens.

As an IT Manager, you will be responsible for building Banjo's IT infrastructure and providing technical support to the Banjo teams, including researching, deploying, and administering technologies across the Company’s sites including audio and video conferencing, VPNs, and security systems. As the first point of contact, you will also support computer systems, software packages and other components of our IT infrastructure.  Successful candidates will have strong communication skills and strong technical skills.

RESPONSIBILITIES

  • Provisioning, maintenance, and support of Mac computers
  • Infrastructure Wifi setup, maintenance, and support.
  • Support for Gsuite and other productivity tools
  • Configuration and support of office LAN including firewall, router, switches, etc
  • Ownership of all common area digital dashboards
  • Voice and Conference room equipment
  • A/V for executive meetings
  • Software license procurement and management

EDUCATION/EXPERIENCE

  • BA in Computer Science or Software-related discipline
  • 4 + years’ experience in information technology or related industry
  • Expert in support of Mac environments
  • Experience with Google Gsuite and video conferencing
  • Experience building, securing, and optimizing LAN, WLAN networks
  • Demonstrated success translating user needs into highly effective technology solutions

PERSONAL ATTRIBUTES OF THE SUCCESSFUL CANDIDATE

  • Excellent interpersonal skills with a high degree of empathy and emotional intelligence
  • Articulate individual, possessing solid verbal and written communication skills
  • Proven success delivering results individually and as part of a team in a fast-paced, demanding, high growth environment
  • Continuous improvement mentality with an ability to evaluate processes, seek out and implement internal or external best practices
  • A ‘can-do’ attitude
  • Great collaborator who is highly effective in a team-based environment
  • Creative problem solver with a demonstrated ability to ‘think outside the box’ when confronting challenges
  • Effective time management, organization and prioritizing skills; Ability to manage and prioritize multiple deliverables and to meet deadlines
  • High attention to detail, able to complete tasks quickly
  • Possesses an innate sense of urgency to deliver for the business while also effectively working collaboratively as part of a team
  • Detail-oriented and an intense approach to your craft

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds and is required to travel unless otherwise specified in the job description.

NOTICE

At Banjo, we value inclusion and embrace diversity. Banjo is an equal opportunity employer and makes employment decisions on the basis of merit. Banjo prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates must pass a background check and drug test to be considered for this position.