QA Manager

Salt Lake City, UT Full-time

Banjo is looking to add a QA Manager to join our team in Salt Lake City, UT!

Most companies have a mission statement. Banjo has a mission — to save lives and reduce human suffering by ethically using A.I. to get everyone live, validated information, so they can make better decisions, faster.

Banjo is the world’s first Live-Time Intelligence platform that gives decision-makers the ability to KNOW INFORMATION NOW, to understand what is happening live, anywhere.

As a QA Manager, you will be responsible for supervising and coaching a team of both black/gray box testing and automation QA. The team is exposed to automated and performance testing, but it’s primary responsibility will be manual testing. You will be working with new technologies that will challenge you in all aspects. You will be proactively looking to improve existing testing methods by both the QA and Development teams.

RESPONSIBILITIES

  • You will work closely with product management, project management and engineering to develop the acceptance criteria and ensure full test coverage.
  • You will be using your analytical skills to test stories and bug fixes while creating test cases that will thoroughly exercise all features and ensure exceptional quality, reliability, and ease of use.
  • You will be providing project status updates that include test execution information and blocking issues at daily standups. *Our teams are distributed across multiple locations so clear and effective communication is critical.
  • You will coach other members of the team on QA. You will interact with customer success teams to help write documentation and reproduce any issues from the field.

QUALIFICATIONS

  • 2+ years leading a QA team.
  • Love solving complex problems.
  • Pride yourself in delivering applications of very high quality.
  • Exceptional communication skills.
  • Able and excited to work with distributed teams
  • Attention to detail in test preparation, execution, and filing of issues
  • Self-driven and able to quickly learn new technologies
  • Able to swiftly shift focus based on companies priorities
  • Provide constant UX feedback to PMs
  • The ability to read HTML, CSS, and a thorough knowledge of Browser Behavior and Debugging Tools

PERSONAL ATTRIBUTES OF THE SUCCESSFUL CANDIDATE

  • Excellent interpersonal skills with a high degree of empathy and emotional intelligence
  • Articulate individual, possessing solid verbal and written communication skills
  • Proven success delivering results individually and as part of a team in a fast-paced, demanding, high growth environment
  • Continuous improvement mentality with an ability to evaluate processes, seek out and implement internal or external best practices
  • A ‘can-do’ attitude
  • A great collaborator who is highly effective in a team-based environment
  • Creative problem solver with a demonstrated ability to ‘think outside the box’ when confronting challenges
  • Effective time management, organization and prioritizing skills; Ability to manage and prioritize multiple deliverables and to meet deadlines
  • High attention to detail, able to complete tasks quickly
  • Possesses an innate sense of urgency to deliver for the business while also effectively working collaboratively as part of a team

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds and is required to travel unless otherwise specified in the job description.

NOTICE

At Banjo, we value inclusion and embrace diversity. Banjo is an equal opportunity employer and makes employment decisions on the basis of merit. Banjo prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Candidates must pass a background check and drug test.